At Bhagya Jyoti Darpan, we respect your privacy and are committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, store, process, and protect your personal information when you visit or use our website https://bhagyajyotidarpan.com/, purchase our products, create an account, contact us, or otherwise interact with our services.
By accessing or using our website, you agree to the practices described in this Privacy Policy. If you do not agree with this Privacy Policy, please do not use our website or provide your personal information to us.
1. Information We Collect
When you visit our website, create an account, place an order, contact us, or use our services, we may collect certain information from you.
Personal Information
Depending on how you interact with our website, we may collect information such as:
- Full name
- Mobile number
- Email address
- Billing address
- Shipping or delivery address
- City, state and PIN code
- Account and login information
- Order and purchase details
- Payment-related information
- Product preferences
- Reviews and feedback
- Information provided when contacting customer support
- Any other information that you voluntarily provide to us
We collect information that is reasonably necessary to process orders, provide services, communicate with customers, improve our website, and comply with applicable laws.
Astrology-Related Information
If you voluntarily provide information for astrology-related products or services, such information may include:
- Date of birth
- Time of birth
- Place of birth
- Zodiac sign
- Horoscope-related information
- Other information voluntarily provided for astrology-related services
Such information will be used for the purpose for which you provide it, including providing astrology-related products, services, guidance, or recommendations.
You are not required to provide astrology-related information unless it is necessary for a particular service that you choose to use.
Health-Related Information
When purchasing or enquiring about Ayurvedic products, you may voluntarily provide health-related information.
Please avoid providing sensitive medical information unless it is necessary for your specific enquiry or service request.
Any health-related information voluntarily provided by you may be used to respond to your enquiry, provide relevant product information, assist with customer support, or fulfill your request, subject to applicable law.
Important: Ayurvedic products and information provided through our website are not intended to replace professional medical advice, diagnosis, or treatment. Customers should consult a qualified healthcare professional where appropriate.
2. How We Use Your Information
We may use your personal information for the following purposes:
- Processing and fulfilling your orders
- Delivering products to you
- Processing payments
- Managing your account
- Providing customer support
- Responding to your enquiries
- Processing returns, refunds, and exchanges
- Sending order confirmations
- Providing shipping and delivery updates
- Providing information about products and services
- Improving our website and products
- Understanding customer preferences
- Improving customer experience
- Preventing fraud and unauthorized activities
- Maintaining website security
- Sending promotional communications where permitted
- Conducting marketing and advertising activities
- Managing customer reviews and feedback
- Complying with applicable laws and regulations
- Protecting our legal rights and interests
We may also use aggregated or anonymized information for statistical, analytical, research, and business purposes.
3. Astrology Products and Services
Bhagya Jyoti Darpan provides astrology-related products and services, which may include Yantras, Ratan/Gemstones, spiritual products, astrology-related products, and other related offerings.
If you provide personal information in connection with astrology-related products or services, we may use that information to fulfill your order, provide the requested service, respond to your enquiries, or improve our offerings.
Astrology-related information, guidance, predictions, or recommendations provided through our website are intended for informational, spiritual, cultural, and personal-interest purposes.
Astrology should not be considered a substitute for professional medical, legal, financial, or other professional advice.
4. Ayurvedic Products and Remedies
Bhagya Jyoti Darpan also offers Ayurvedic products and remedies.
Information provided in connection with Ayurvedic products may be used to:
- Process your order
- Provide product information
- Respond to product-related questions
- Provide customer support
- Fulfill delivery requirements
- Process returns or refunds
- Comply with applicable legal requirements
Customers should carefully read product labels, instructions, warnings, and other information provided with the product before use.
If you have a medical condition, are pregnant or breastfeeding, are taking medication, or have concerns regarding the use of any Ayurvedic product, you should consult an appropriately qualified healthcare professional before using the product.
5. Cookies and Similar Technologies
Our website may use cookies and similar technologies to improve your browsing experience.
Cookies may help us:
- Remember your preferences
- Keep products in your shopping cart
- Understand website usage
- Improve website functionality
- Analyze website traffic
- Improve website performance
- Provide a better shopping experience
- Support marketing and advertising activities
You may be able to disable or delete cookies through your browser settings. However, disabling cookies may affect certain features or functions of the website.
Third-party service providers may also use cookies or similar technologies when providing services to us.
6. Payment Information
When you make a purchase on our website, your payment may be processed through third-party payment service providers.
Payment information may include details necessary to complete your transaction.
We do not intend to store complete debit card, credit card, banking credentials, UPI PINs, or other sensitive payment authentication information on our own servers unless specifically required and legally permitted.
Payment transactions may also be subject to the privacy policies and terms of the respective payment service provider.
7. Sharing of Personal Information
We may share your personal information with trusted third parties where reasonably necessary to provide our products and services.
These third parties may include:
- Delivery and logistics partners
- Payment gateway providers
- Website hosting providers
- Technology and IT service providers
- Customer support providers
- Marketing and advertising service providers
- Analytics providers
- Professional advisers
- Business partners
- Service providers assisting us with website operations
Such third parties may receive only the information reasonably necessary to perform the services for which they have been engaged.
We do not intend to sell your personal information to third parties for their independent use.
We may also disclose personal information where required or permitted by applicable law, court order, government authority, regulatory requirement, or where reasonably necessary to protect our rights, customers, website, or property.
8. Third-Party Websites and Services
Our website may contain links to third-party websites, applications, payment services, social media platforms, or other external services.
If you access a third-party website or service through a link on our website, your use of that third-party service will be governed by its own terms and privacy policy.
Bhagya Jyoti Darpan is not responsible for the privacy practices, content, security, or policies of third-party websites or services.
We recommend that you review the privacy policy of any third-party website before providing personal information.
9. Marketing and Promotional Communications
If you have provided your contact information and where permitted by applicable law, we may send you:
- Product updates
- Special offers
- Discounts
- New product announcements
- Astrology-related updates
- Ayurvedic product information
- Promotional messages
- Other communications related to Bhagya Jyoti Darpan
You may opt out of promotional communications by following the unsubscribe instructions included in the relevant communication or by contacting us directly.
Please note that even if you opt out of promotional communications, we may continue to send essential communications relating to your orders, account, payments, deliveries, refunds, or other transactions.
10. Data Security
We take reasonable technical, organizational, and administrative measures to protect your personal information against unauthorized access, alteration, disclosure, misuse, loss, or destruction.
However, no method of electronic transmission or storage over the Internet can be guaranteed to be completely secure.
You are responsible for keeping your account credentials and passwords confidential.
If you believe that your account or personal information has been accessed without authorization, please contact us immediately.
11. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including:
- Fulfilling transactions
- Providing customer support
- Maintaining business and transaction records
- Resolving disputes
- Preventing fraud or misuse
- Protecting our legal rights
- Complying with applicable legal and regulatory requirements
When personal information is no longer required, we may delete, anonymize, or securely dispose of it, subject to applicable laws.
12. Children’s Privacy
Our website is not intended for children who are not legally capable of entering into contracts under applicable Indian law.
We do not knowingly collect personal information from children for independent purchases or account creation without appropriate authorization.
If you believe that a child has provided personal information to us without appropriate consent or authorization, please contact us so that we can take appropriate steps.
13. Your Privacy Rights
Subject to applicable laws, you may have certain rights regarding your personal information, including the ability to:
- Request access to your personal information
- Request correction of inaccurate information
- Request updating of certain information
- Request deletion of information where legally applicable
- Withdraw consent where processing is based on consent
- Opt out of promotional communications
- Raise concerns regarding the processing of your personal information
To exercise any applicable rights, please contact us using the contact details provided below.
We may need to verify your identity before processing certain requests.
14. Withdrawal of Consent
Where we process your personal information based on your consent, you may withdraw your consent by contacting us.
Withdrawal of consent will not affect processing that occurred before the withdrawal.
Please note that withdrawing consent may affect our ability to provide certain products, services, features, or support where the relevant information is necessary to provide them.
15. Fraud Prevention and Legal Compliance
We may collect, use, retain, and disclose information where reasonably necessary to:
- Detect and prevent fraudulent transactions
- Prevent unauthorized access
- Investigate suspicious activities
- Protect our customers and business
- Maintain website security
- Enforce our terms and policies
- Comply with applicable laws and regulations
- Respond to government or law-enforcement requests
- Protect our legal rights and interests
16. Business Transfers
If Bhagya Jyoti Darpan undergoes a merger, acquisition, restructuring, sale of assets, or other business transaction, personal information may be transferred as part of that transaction, subject to applicable law and appropriate safeguards.
17. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in:
- Our business
- Website features
- Products and services
- Technology
- Data-processing practices
- Applicable laws and regulations
When we make changes, we may update the “Last Updated” date displayed at the beginning of this Privacy Policy.
We encourage you to review this page periodically to stay informed about how we protect your personal information.
18. Contact Us
If you have any questions, concerns, requests, or complaints regarding this Privacy Policy or the handling of your personal information, please contact us.
Bhagya Jyoti Darpan
Mobile: 9313566688
Email: info@bhagyajyotidarpan.com
Website: https://bhagyajyotidarpan.com/
19. Privacy / Grievance Contact
For privacy-related concerns, requests, or complaints, you may contact us using the details below:
Bhagya Jyoti Darpan
Privacy / Grievance Contact
Email: info@bhagyajyotidarpan.com
Mobile: 9313566688
We will make reasonable efforts to review and respond to privacy-related requests in accordance with applicable laws.
20. Your Consent
By accessing and using the Bhagya Jyoti Darpan website, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, storage, and processing of your personal information as described in this Privacy Policy, subject to applicable laws.
If you do not agree with this Privacy Policy, please discontinue your use of the website.
Bhagya Jyoti Darpan
Website: https://bhagyajyotidarpan.com/
Email: info@bhagyajyotidarpan.com
Mobile: 9313566688
© Bhagya Jyoti Darpan. All Rights Reserved.